Programs
Customer Focus
All the World’s a Stage
Every business is in show business. The most important part of what you do is how it plays to the audience. Customers buy products and services for their own benefit; they aren’t “sold” on what you have to offer. Success, therefore, depends on an ability to craft the customer relationship to move the whole sales process from head to heart. To “nail the sale”, the challenge is to listen to the audience, to adjust your story to include their interests and to empower them to share it.
Theatre of Commerce’s unique approach welcomes the audience into the story. It has them identify with the character whose problem you solve, whose transformation they can feel, and enables them to share in the story they’re hearing.
Programs
The Iceberg Approach: Stories that Transform the Buyer
Nail the Sale: Using DISC to Identify, Connect and Adapt to the Buyer’s Style
FocalPoint Corporate Training: Superior Sales Success
Coaching: Incorporating the Customer Relationship into the Pitch
Facilitating: the Evolving Story-Telling Organization
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